Contact information

CONTACT INFORMATION

We're here to help with anything about your MerryLoops kit, your order or your 
stitches.

Trade name: MerryLoops

Email: hello.velmoraa@outlook.com

Address: Avenida Sergio Bernales, Surquillo 15048, Lima, Peru

Customer support hours: Monday through Friday. We reply to every message within 
1–2 business days.

To help us answer faster, please include your order number in your message.

For returns, please email us first. Do not send packages to the address above 
without return instructions from our team.